In the last few years, Dream11 has taken the fantasy sports world in India by storm. The app offers cash prizes for fantasy cricket, football, basketball, kabaddi, and more. The app enjoys a lot of popularity in India due to its ease of usage and reliable payout system. However, sometimes users report certain snags while withdrawing their winnings from the app. In this article, we explain what you can do if your Dream11 winnings withdrawal fails to process.
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How to withdraw winnings from your Dream11 account
Step 1: Launch the Dream11 app and tap on your profile icon at the top right corner of the screen.
Step 2: Tap on ‘My Balance’.
Step 3: In the ‘My Winnings’ section, tap on ‘Verify to withdraw’.
Step 4: Verify your email, PAN card, and bank account details to withdraw your winnings.
Step 5: Once all details have been verified, enter the amount you want to withdraw from your winnings.
You must have a minimum of Rs 50 in winnings to withdraw an amount. For account verification, you need at least Rs 100 in winnings.
What should I do if the Dream11 withdrawal shows up as failed?
If you’re unable to withdraw money from your Dream11 winnings, there may be several reasons behind it. As mentioned earlier, you need at least Rs 50 in winnings to withdraw an amount from Dream11. You are only allowed to make 3 withdrawals a day. The sum total of these withdrawals cannot exceed Rs 1 crore. If you try making more withdrawals, the transaction will keep on failing. Wait for the cooldown period to be over in order to proceed. You can only withdraw your winnings and not the cash bonus credited to your account. After you have made a withdrawal request, it can take up to 3 business days for the amount to get credited to your bank account.
If you’ve met all the prerequisites and still aren’t able to withdraw your winnings, try these fixes.
Make sure you entered the correct bank account details
While you may have entered the correct bank account number, it is possible that the IFSC you have entered is incorrect. The IFSC code is a unique string that is used to identify your bank’s branch on the National Electronic Funds Transfer (NEFT) network. The last six digits of the IFSC code are unique to your bank’s branch. You can find the IFSC code of your bank’s branch on your passbook or the bank’s website.
Is your bank registered in Odisha, Telangana, or Assam?
Residents of Odisha, Telangana, and Assam are not permitted to win any rewards on Dream11 because the legislatures of those states do not recognise fantasy sports as a game of skill. If your bank account is registered in one of those, you will not be able to withdraw your winnings from Dream11.
Make sure you do not violate Dream11’s Fair Play policy
There is a certain code of conduct all users of Dream11 must follow in order to claim their winnings. If Dream11 finds you flouting their Fair Play policy or using unfair means to gain an advantage, your winnings will not be credited to your account.
Contact Dream11 support
If you are not in violation of any rules and there is no fault with your bank account, contact Dream11 regarding your payout. To register your complaint, tap on your profile icon and select ‘Help and Support’. Tap on ‘Chat with us’ for further assistance.
Frequently Asked Questions
Which states have banned Dream11?
If you are a resident of Odisha, Telangana, or Assam you cannot win money by playing fantasy sports on Dream11.
Why can’t I withdraw my winnings from Dream11?
Typically, it takes 3 days for your Dream11 winnings to get credited to your account. If your winnings have not been credited, check your bank account details or contact Dream11 for more information.
Can I withdraw all money from Dream11?
You cannot withdraw more than Rs 1 crore in a day and you cannot make more than 3 transactions per day on Dream11.
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Conclusion
Being the biggest fantasy sports app in India, Dream11 sees a lot of traffic. The app reportedly sees up to 2,00,000 withdrawals a day. If your Dream11 withdrawal has failed it may also be because the servers are experiencing unusually high traffic. You can also try contacting Dream11 on Twitter regarding this issue.
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